Overview
CMS Supply Group aims to provide reliable construction materials, tools, and job site supplies. If you need to return a product, please review the return conditions outlined below.
Eligible Returns
Customers may request a return within 14 days of receiving the order.
To qualify for a return:
- The product must be unused and in original condition
- Items must be returned with original packaging
- Proof of purchase or order confirmation is required
- Products must not show signs of installation, misuse, or damage
Non Returnable Products
The following items may not be eligible for return:
- Custom or special order items
- Opened safety or protective equipment
- Used tools or damaged products
- Clearance or final sale items
- Products affected by improper handling
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact CMS Supply Group as soon as possible with order details and supporting photos where applicable.
We will review the issue and provide an appropriate solution.
Return Shipping
Customers may be responsible for return shipping costs unless the return is related to an incorrect shipment or damaged item received from CMS Supply Group.
Inspection Process
Returned items will be inspected upon arrival to confirm eligibility before further processing.
Contact Information
For return requests or product support, please contact CMS Supply Group through our website contact page.